IT Solutions and Services

Nowadays, almost all of your employees, customers and partners, connect to the Internet from a variety of mobile and fixed devices to carry a growing number of everyday tasks using Information Technology.

Your business relies crucially on digital infrastructures. They are growing more and more complex with time and innovation, even for SOHO (Small Businesses & Home Offices).

With our IT Solutions and Services we help your business, whatever its size, not just run, but operate continuously, securely and as optimally as financially possible. Our associates will become your new partner, offering their IT skills and experience. We listento your needs and business aspirations.

We provide proper IT Solutions, Managed IT Services, Managed Cloud services and Technical Support Engineer Services.

IT Solutions and services (Digital roads)
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You may turn to us in a variety of situations

Bellow you may find some representative examples

You are an international organization seeking to engage skilled and experienced IT professionals for onsite technical support at your branch office in Greece or to enhance your global support team. In such a case you could use Tech.Backfill of our

Technical Support Engineer services
We provide a range of traditional Technical Support Engineer services, such as
  • Relocation and assignment of technicians
  • ΙMAC (Installs, Moves, Additions and Changes)
  • Break & Fix services.
You will benefit from these characteristics:
  • Certified professionals with many years of experience working in enterprise environments.
  • Our professionals use ITIL, IT Helpdesk and IT automation tools.
  • Various billing models (monthly rent, prepaid package of service units, times & material)
  • Permanent or temporary engagement of our IT consultant or technical support engineer.

… more

Or maybe you are doubtful about the level of security, availability or performance or your existing digital infrastructure. In that case you should definitely use our

IT Solutions
We deliver the most cost-effective solutions on a range of IT areas, such as IT Automation, transition to Cloud, Mobility, IT Security, Networking, PC rollout, VoIP telephony, Collaboration and Communication:
  • Analysis of business requirements & design of the implementation
  • Selection of the most cost-effective Information Technologies and products
  • Experienced team in selected technologies
  • Usage of automation tools and best practices
  • Tight management with regular meetings, progress reporting & final report
  • Fixed cost offer that includes a project plan
  • On budget, on time and to your full satisfaction!

… more

You are a business considering some type of transformation for your IT infrastructure. For example migrating from a traditional and capital intensive on-premise solution to a subscription delivery model. Then you should use our

Managed Cloud services
IaaS (Infrastructure as a Service) & SaaS (Software as a Service) from world leading suppliers, coupled with Omnis Managed IT Services:
  • Requirements analysis & design of the implementation
  • Internationally acclaimed Data Centers (Microsoft, Amazon, OVH, etc.) 24x7x365
  • Physical security guaranteed by data center
  • Hardened operating system
  • Perimeter security by us (Sophos virtual firewall)
  • Further security by us (antivirus, backup, encryption)
  • Regular “Health checks” and monitoring
  • Service Management & IT Helpdesk
  • Monthly reports

… more

You are a Small or Medium business with no internal IT resources, struggling with the amateurish help of FEFs (Friends, Employees and Freelancers) to benefit from Information Technology. In such a case you should transfer complete management of your IT infrastructure to us, getting our
Managed IT services
Complete management of your Digital Infrastructure:
  • Yearly budgeting
  • IT consulting
  • New project design & implementation
  • ITSM
  • Regular “Health checks” and monitoring
  • Service Management & IT Helpdesk
  • Monthly reports
  • Management of third parties and IT suppliers
  • Continuous asset management.
  • Infrastructure can be on premise, on cloud or hybrid
  • Yearly contract, monthly fee

… more

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All our IT Solutions and Services incorporate :

  • experience and expertise,
  • industry best practices such as FitSM or ITIL,
  • proven methodologies such as SCRUM or PRINCE2
  • reduce risk for your organization and
  • facilitate information technology adoption !
 

Our international and most prestigious domestic clientele can assure you of our ability to provide such substantial value-for-money to your organization.